WhatsApp Business API & RCS Messaging for Indian Businesses
mSandesh helps Indian businesses communicate with customers through the official WhatsApp Business Platform and branded RCS messaging. Run promotional campaigns, send order notifications, manage customer conversations, and integrate messaging with your business software.
Everything you need to sell and serve on WhatsApp
Campaigns, alerts and conversations — through the app your customers open every day.
Bulk campaigns
Paste mobile numbers or upload a CSV file to broadcast to thousands in minutes — with images, video and PDFs.
WhatsApp bulk messaging →Carousels and buttons
Swipeable product cards with quick-reply and call-to-action buttons, in English or Hindi.
Live chat Add-on
Reply to customers from a shared inbox, so no enquiry from a campaign goes unanswered.
Detailed reports
Sent, delivered, read and clicked — per campaign and per contact, exportable any time.
Add-ons
Which messaging channel should you choose?
Use one or both, from the same dashboard.
- Arrives in
- The WhatsApp app
- Best for
- Conversations, order updates, OTPs and campaigns
- Customers can
- Reply, in Live chat and to your Chatbot
- Reaches
- Customers on WhatsApp who opted in
RCS
- Arrives in
- The phone's own Messages app
- Best for
- Promotional campaigns with rich cards and carousels
- Customers can
- Tap Link, Call, Location and Chat buttons
- Reaches
- Numbers with RCS; the rest are filtered out
Live on WhatsApp in three steps
Choose a package
Pick Starter, Growth or Pro and create your mSandesh account.
Get onboarded
We help you register your WhatsApp Business number, complete the applicable Meta onboarding steps, and submit message templates for approval.
Start sending
Launch campaigns from the dashboard or connect our API to your CRM, ERP or app.
Built for businesses that talk to customers every day
One API call. Straight to WhatsApp.
Send OTPs, invoices and shipping alerts from your own software. REST API with webhooks for delivery and read status.
curl https://api.msandesh.com/v1/messages \ -H "Authorization: Bearer $API_KEY" \ -d '{ "to": "919876543210", "template": "test_drive_confirmed", "params": ["Rahul", "Sat, 11 AM"] }'
Pick a package. Start sending today.
One-time package price. Bigger packages lower your registration, rental and per-message rates.
500 messages free*All prices exclusive of 18% GST. WhatsApp rates follow Meta's pricing and RCS rates follow Google's; both may change.
How much does business messaging cost in India?+
Packages start at Rs 10,000 + GST, and the package amount is used for messages. WhatsApp messages cost 12.5p to Rs 1 each and RCS Promotional messages 25p to 28p, depending on the message type and your package. Registration and rental depend on the package.
Is mSandesh an official WhatsApp Business API provider?+
Yes. mSandesh is built on Meta's official WhatsApp Business Platform, so your messages go through verified, compliant channels and your number stays safe.
What does the package price cover?+
Registration, where it applies, and the monthly rental. The rest of the package amount is used for messages at your package's per-message rates. Contact us for annual rental discounts.
What is ParaShoot Protection?+
If Meta changes a template's category while your campaign is running or scheduled, we try to stop the messages not yet sent, so they are not charged at a rate you did not choose.
What is the difference between utility and marketing messages?+
Utility messages confirm something the customer asked for — orders, bookings, bills. Marketing messages promote offers and products. Meta prices them differently.
Can I send bulk WhatsApp messages?+
Yes. Paste mobile numbers or upload a CSV file, pick an approved template and broadcast to thousands in a few clicks — text, images, video, PDFs and buttons.
Do you provide an API?+
Yes. Our REST API connects WhatsApp to your website, app, CRM or ERP for OTPs, order confirmations and alerts.
Can mSandesh reply to my IndiaMART enquiries automatically?+
Yes, with the IndiaMART add-on. When a buyer sends an enquiry, mSandesh replies on WhatsApp instantly, saves the lead and can schedule a follow-up message 1 to 30 days later.
Can new leads go to my sales team and CRM?+
Yes. Lead Fwd alerts your sales executives on WhatsApp in turn (round robin), and the Webhook add-on sends messages and leads to your CRM or starts messages from your website forms.
How do I get started?+
Choose a package and sign up. Our onboarding team handles Meta verification and template approval with you.
Ready to start sending?
Start with Starter at Rs 10,000, or talk to us and we will help you pick the right package.
Phone
079-4009 2525Office
504, Abhishree Avenue, Nehrunagar CircleAhmedabad 380015, Gujarat
*Send up to 500 messages with Rs 75 free credit.